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FAQ's
Frequently asked Questions.
• How fast can I get a large order?
• What options do you have?
• What sort of businesses can use a kiosk?
• What are the advantages of a Touchmate kiosk over other kiosks
• How long does it take to develop a piece of software to suit my requirements?
• How can a kiosk help my business?
• Are your kiosks ADA compliant?
• What kiosks do you have in stock?
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How fast can I get a large order?

A typical large order will take 4 - 6 weeks to produce, although it does depend on a number of factors including the jobs we have on and whether it is a standard kiosk or if it requires customization.

 

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What sort of options do you have?

Because we are the manufacturers we have the resources to cost effectively develop a solution to suit your exact requirements. Some of the more common options we fit to the kiosks are:

 

• Kiosk monitoring software
• 19" or 21 " LCD monitor
• Receipt printer
• Stainless Steel keyboard
• Barcode scanner
• EFTPOS Terminals
• Coin Mechanism
• Note Mechanism
• Microphone
• Mag stripe and smartcard input devices
• Any colour combination
• Embossed logo or graphic

 

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What sort of businesses can use a kiosk?

Just about any business that has information it wants to display - however a kiosk is better suited to some businesses, here is a list of some businesses and organisations that have successfully used touchscreens as a part of their marketing program.

 

• Eye catching displays for tradeshows
• Tourism industry
• Museums, galleries and exhibitions
• Health services: hospitals, pharmacies and medical centres
• Government services
• Community Services and training
• Universities: libraries, Lecture theaters
• Corporate lobbies
• Supermarkets
• Corporate intranet
• Point of information
• Sporting venues
• Hotels
• Retail outlets e.g.photographic and record stores
• Catalogues for libraries
• Real estate
• Building industries i.e. display homes

 

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What is the advantage of a Touchmate kiosk over other kiosks?

We would encourage you to investigate other kiosks that are commercially available; if you do this you will immediately see a touchmate kiosk stands out from the crowd. The reasons for this are.

 

• Innovative registered designs
• We offer a turnkey solution covering, kiosk, hardware, and software
• We manufacture ourselves in our own premises
• Because we manufacture ourselves, they represent outstanding value for money
• Available in any color you would like, including custom signage
• Manufactured to a world class standard
• All designs are comfortable for both seated, standing and wheelchair users
• All materials used in the kiosk production are sourced within Australia

 

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How long does it take to develop a piece of software to suit my requirements?

It can take as little as 4 weeks or as long as 6 months there are so many variable and factor that affect the production time. Your best option is to contact one of our sales representatives and they will be able to assist you further.

 

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How can a kiosk help my business?

Imagine having the ability to provide your clients with 24-hour access to your products and services, a kiosk can be an extension of your sales team, it can provide detailed information quickly, and easily, it does this without the hassle of a computer keyboard, mouse, and complicated software. With the correct software setup even the most computer illiterate person can be touching and finding information quickly and easily.

 

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Are your kiosks ADA compliant?

Yes every Touchmate kiosk meets the applicable ADA height and reach guidelines.

 

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Do you have any kiosks in stock?

We generally keep the iBeam and the Nuvo in stock, provided they do not have a need for a unique component we can generally color (in your specific color) and ship within a week.

 

 

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United States
Touchmate llc
7703 North Lamar Boulevard
Austin, TX, 78752
United States

512 949 3330 Phone
866 552 5426 fax
Australia & New Zealand
Touchmate Solutions
4/8 Bult Drive
Brendale, Qld, 4500

Australia
07 3889 6031 Phone
07 3889 6028 fax