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On Site Support
In case there is a problem.

All TouchMate kiosks are available with an optional onsite service & support warranty. This warranty ensures that your kiosk will be covered in the unlikely event that something goes wrong with the kiosk.

Our Touchscreen kiosks are reliable and we can show you the statistics to prove it. One example is a Touchscreen kiosk solution consisting of 18 kiosks fitted with receipt printers and EFTPOS terminals for a university. In over 36 months with the Touchscreen kiosks operational 24 hours a day, 7 days a week there has been only 1 faulty component service call ( a broken printer gear).

The onsite service & support warranty can be taken for 12 months, 24 months, or 36 months and there are a number of options including:

• Same (business) day service
• Next (business) day service
• 24hours x 7days x 365 days a year

We are happy to provide further details for this rollout plus many more in Australia, New Zealand, and the United States of America demonstrating that not only do our units look good but they are extremely reliable. We are able to quote this as an option when you are purchasing your solution.

Complete details of the various warranties can be found at the following link: Touchmate Hardware Warranty

 

 

United States
Touchmate Inc.
7703 North Lamar Boulevard
Austin, TX, 78752
United States

512 949 3330 Phone
866 552 5426 fax
Australia & New Zealand
Touchmate Solutions
4/8 Bult Drive
Brendale, Qld, 4500

Australia
07 3889 6031 Phone
07 3889 6028 fax