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Warranty Information
What happens if there is a problem with my kiosk?

All enclosures come with a standard 24-month return to base warranty. Return to Base means that if there is a problem with the kiosk, and it cannot be resolved via the phone then the enclosure must come back to us for inspections and the appropriate repairs.

An Optional onsite warranty (up to 3 years) is also available – this covers the removal and refitting of any and all Faulty internal components.

This warranty does not cover damage from abuse or neglect, outside influences i.e. flood damage, or power surges. This warranty also does not cover maintenance issues i.e. paper jams.

Complete details of the various warranties can be found at the following link: Touchmate Hardware Warranty

 

 

 

United States
Touchmate Inc.
7703 North Lamar Boulevard
Austin, TX, 78752
United States

512 949 3330 Phone
866 552 5426 fax
Australia & New Zealand
Touchmate Solutions
4/8 Bult Drive
Brendale, Qld, 4500

Australia
07 3889 6031 Phone
07 3889 6028 fax